Privacy Policy

The information we collect

Information you give us: when you contact us, or enter your email to receive the results of one of our interactive tools, we collect the details you provide. This may include your name, email address, organisation, the content of your enquiry, and the information you enter into, and the results generated by, our tools.

Information collected automatically: when you visit the site, our hosting provider and our systems may record technical information such as your IP address, browser and device type, the pages you view, and the date and time, for security and to understand how the site is used.

How we collect it

We collect personal information directly from you when you complete a form, submit your details through a tool, or email us. We also collect limited technical information automatically through our website and analytics. We collect personal information only where it is reasonably necessary for our functions.

Why we use your information

We use the personal information we collect to:

• respond to your enquiry and provide the information or tool results you asked for;
• send you the results of a tool you have used, where you provided your email for that purpose, and follow up with relevant information;
• provide, maintain, secure and improve our website and services;
• send occasional updates and insights where you have asked to receive them, which you can opt out of at any time;
• meet our legal and regulatory obligations.

Cookies, analytics and local storage

We use Cloudflare Web Analytics, a privacy-focused service that does not use cookies and does not track or fingerprint individuals across sites. It gives us aggregated, anonymous information about how the site is used.

Our website may store small amounts of information in your browser, such as a display preference like light or dark mode. This stays on your device and is not sent to us. We do not use advertising or cross-site tracking cookies.

Who we share it with

We do not sell your personal information. We share it only with the service providers who help us operate the website and communicate with you, under obligations to protect it. These include Cloudflare, which provides our website hosting, security, analytics and database, and Resend, which delivers our email. We may also disclose information where required or authorised by law.

Overseas storage and disclosure

Some of our service providers store or process information on servers located outside Australia, including in the United States. By submitting information through this website, you consent to it being handled in this way. We take reasonable steps to use reputable providers that apply appropriate protections.

How we store and protect it

Submissions are stored securely within our hosting provider infrastructure. We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

How long we keep it

We keep personal information only for as long as needed for the purposes described in this policy, or as required by law. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Accessing and correcting your information

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, by emailing [email protected]. We will respond within a reasonable time and may need to verify your identity first.

Marketing and opting out

Where you have opted in, we may send occasional updates and insights. Every marketing email includes an unsubscribe link, and you can opt out at any time by contacting us. Opting out of marketing does not stop us from responding to a direct enquiry.

Complaints

If you have a concern about how we have handled your personal information, please contact us first at [email protected] so we can look into it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Children

Our website and services are intended for businesses and professionals and are not directed at children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The current version is always available on this page, with the date it was last updated shown at the top.

Contact us

GBX PS Pty Ltd (GBX Professional Services), 260 Spencer Street, Melbourne VIC 3000. Email [email protected]. ABN 45 674 252 905.