Terms of Service

Who we are

GBX PS Pty Ltd (ABN 45 674 252 905) is a Melbourne consultancy providing business consulting, analytics, education and training services. You can reach us at [email protected] or 260 Spencer Street, Melbourne VIC 3000.

General information only, not financial advice

GBX Professional Services does not hold an Australian Financial Services Licence (AFSL) and does not provide financial product advice, dealing or any other financial service. Content on our website, the results of our tools and anything shown in our apps are general information. They do not take account of your objectives, financial situation or needs, and are not legal, tax, accounting or personal financial advice. Get advice from an appropriately licensed or qualified professional before acting on them.

Our website and free tools

You may use our website and free tools for your own business purposes. Tool results are estimates based on what you enter and on general assumptions; check them before relying on them. Most of our tools run in your browser. Where you choose to send us your details or results, for example to receive them by email, we handle them as described in our Privacy Policy.

The GBX CRM app

The GBX CRM app is a business tool for the GBX Professional Services team and people we authorise to work with us. Access is by invitation only, and an administrator decides what each account can see and do. If you have not been invited, you cannot create an account.

If you have an account, you agree to:

• keep your password and devices secure, use two-factor authentication where we ask you to, and tell us straight away at [email protected] if you think someone else has used your account;
• use the app only for authorised GBX Professional Services work, and only see, change or share the information your role needs;
• keep client and business information in the app confidential, and handle personal information in it in line with the Privacy Act 1988 (Cth) and our policies;
• not try to get around security or access controls, reverse engineer the app, overload it, or use it to send spam or anything unlawful, misleading or harmful;
• check anything the app drafts or suggests, including content written with AI, before you send or rely on it. You are responsible for what you send.

Availability and changes

We work to keep our services available and secure, but we do not promise they will always be available, uninterrupted or free of errors. We may update, change or withdraw features, and some app updates may be needed to keep using the app.

Suspending or closing accounts

We may suspend or close a GBX CRM account at any time, including when someone leaves the team, an engagement ends, or these terms are not followed. You can ask us to close your account at any time by emailing [email protected]. Our Privacy Policy explains what happens to your information when an account is closed.

Consulting and education engagements

Paid consulting, education and training work is covered by a separate written agreement or engagement letter. If that agreement and these terms differ, the agreement applies to that work.

Intellectual property

Our website, tools, apps, content, name and logo belong to GBX PS Pty Ltd or our licensors. You may not copy, sell or republish them except as these terms allow or the law permits. Information you or your organisation provide stays yours; you give us permission to use it to provide our services to you.

Third-party services

Our services connect to services run by others, such as Microsoft 365 and Microsoft Bookings, and our website links to other sites. Those services have their own terms and we are not responsible for them.

Your rights under Australian Consumer Law

Nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law or other laws that cannot be excluded.

Limitation of liability

To the extent the law allows, we are not liable for any indirect or consequential loss, or for loss of profit, revenue, data or opportunity, arising from your use of our website, tools or apps. Where our liability for failing to meet a consumer guarantee can be limited, it is limited to supplying the services again or paying the cost of having them supplied again.

Privacy

Our Privacy Policy at gbxps.com/privacy-policy explains how we collect, use and protect personal information across our website, tools and apps, and how to ask for your account and data to be deleted.

Changes to these terms

We may update these terms from time to time. The current version is always on this page, with the date it was last updated shown at the top. If you keep using our services after a change, you accept the updated terms.

Governing law

These terms are governed by the laws of Victoria, Australia, and you agree to the non-exclusive jurisdiction of the courts of Victoria.

Contact us

GBX PS Pty Ltd (GBX Professional Services), 260 Spencer Street, Melbourne VIC 3000. Email [email protected]. ABN 45 674 252 905.